What is CAC?
Customer Acquisition Cost: the average spend to win one new customer, found by dividing acquisition spend by customers gained.
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See how cutting customer acquisition cost either saves budget for the same customers or wins more for the same spend.
customers = budget / CAC ; savings = customers × (old CAC − new CAC)
Customer Acquisition Cost: the average spend to win one new customer, found by dividing acquisition spend by customers gained.
With a fixed budget, a lower CAC either buys you more customers for the same money, or lets you keep the same customers and bank the saving. The calculator shows both options.
Better targeting, higher conversion rates, referrals, and retaining customers so you rely less on buying new ones. Each chips away at the average cost.
Only meaningful next to lifetime value. A common guide is that a customer's lifetime value should be at least three times their acquisition cost.
Not if it comes from chasing cheap, low-quality customers who churn fast. CAC has to be read alongside retention and lifetime value.